Management

Error logs and monitoring

Wiv / White Wall

Monitor your chatbot's errors and get email alerts whenever a user hits a failure

Google Sheets

Wiv / White Wall

Read, search and write data in your Google Sheets spreadsheets right from the Builder

Blip Desk: Ticket tags

Wiv / White Wall

Create and apply reusable tags to tickets to organize your service

Blip Desk: Contact editor

Wiv / White Wall

Edit and fix a contact's data on the spot, during the service

Agenda

WConsulting

Active notification scheduling on the Desk! ??

Ticket transfer

WConsulting

Simplify ticket transfer

GPT - Customer Service Analysis

WConsulting

Optimize the quality of your customer service using openAI!

Agent Report

WConsulting

Turn your team's customer service into an incredible experience with the new Desk extension!

Desk Contact

WConsulting

Consult contacts in a much simpler and more intuitive way.

Permanent History

SharkDev

View the entire conversation history with your client

AutoMenssage

WConsulting

Automate WhatsApp responses after 24 hours.

Desk Agent inactivity

Wiv / White Wall

Automatically close tickets when the agent goes inactive, without leaving the customer waiting

Smart Sales

Wiv / White Wall

Recommend and sell your e-commerce products inside the chatbot, integrating catalogs like VTEX and Tray

Feegow: Appointment reminders

Wiv / White Wall

Automatically send appointment reminders and confirmations from the Feegow clinic system

Agent Inactivity Alert

WConsulting

Increase customer service efficiency with the "Agent inactivity alert" extension!

Waizer: Conversation analytics

Wiv / White Wall

Monitor and evaluate your chatbot conversations with AI and generate service performance reports

Slack

Wiv / White Wall

Use Slack as the conversation channel for your chatbot

Segment

Wiv / White Wall

Send chatbot events, contacts and messages to Segment and centralize your data analysis

Braze

Wiv / White Wall

Send active WhatsApp messages from your Braze campaigns and canvases

Monday

Lanum Tecnologia

Boost your results and accelerate the development of solutions

Name Validation

DigitalBot

Validate your user name!

Pix Store on WhatsApp

Inmo

Have a store ready to sell via Pix on WhatsApp.

Word Blocker

WConsulting

Block offensive messages and generate reports to monitor attendants.

SGP - Management of Providers

WConsulting

Integrate your Smart Contact with the SGP Platform!