Name Validation

• Ensure that the smart contact calls your customer by the right name and generates a great experience. • Ensure that your leads enter the CRM with the correct name. • When the smart contact asks the user for their name, there is a possibility that they will type the wrong name or type something else. The Name Validation plugin provides a simple-to-use API that checks the database to see if the name entered is valid, allowing the developer to adapt the bot's flow to confirm the correct name with the user.