Access customer service indicators in real time and optimize your satisfaction rates
This extension allows Blip Desk customers to have direct access to their most important indicators in real time.
Main features
- Complete dashboard of metrics and relevant data with real-time operation data.
- Track service time, first response time, open and closed tickets, average waiting time and average response time.
Benefits
- Works on simple bots and router bots;
- Easy and simple integration.
- There's no need to know how to write code.
Recommended for
Recommended for managers who want their staff to have more control over their time.
Increase the use of the Blip platform
Currently, customer service agents don't have easy access to their service indicators. With Agent Report, staff can control their time more effectively.
