Schedule active messages and centralize your customer data to optimize your service.
This extension allows you to synchronize and display all customer information on a single screen, as well as schedule the sending of messages, ensuring efficient communication.Main features
- Centralize and access all your customer information easily, quickly and efficiently.
- Easily update customer portfolio data by uploading a .txt file with new information.
- Schedule active messages for your customer and ensure that they receive the communication on the agreed day and time.
- Send extra information to an existing contact or create a new contact to organize customer information.
Benefits
- Works on simple bots and router bots;
- Centralized view of customer portfolio eliminates access to other data sources or systems;
- Easier retention and acquisition of customers, by means of programmed scheduling for the stages of completing the sale;
- Optimization of customer service time;
- Operational reduction in sending active messages;
- Easy and simple integration. No programming skills required.
Recommended for
Recommended for customers looking to schedule active messages and carry out customer mapping.Increase the use of the Blip platform
With this solution, customer service agents can send active messages in an agile and scheduled manner, keep a customer portfolio organized and check the last conversation with the customer, all without leaving BlipDesk.Read more
Video on active triggering: https://youtu.be/ll8rgsJSeucVideo on customer portfolios: https://youtu.be/AIKkc2feZX8
