What it does
Adds a product storefront to your chatbot. The bot sends the catalog link, the customer browses, builds a cart, and returns to the conversation, where the bot shows the order summary and confirms the purchase. You manage the catalog, discounts, and track sales from the extension portal.
Key features
- Your own catalog: register products with original and current prices, categories, brands, variations, minimum quantity, and images, or import everything at once using a CSV spreadsheet (with a ready-to-download template).
- Custom API integration (Custom API v1): connect your own API to feed the catalog with products, categories, brands, and related items in real time.
- Storefront for customers to browse, search, filter by category and brand, build a cart, and send the order back to the bot.
- Catalog delivery in the conversation via text message or an interactive link button on WhatsApp.
- Discounts by percentage or fixed amount, with a promo code, scheduled by period, minimum order value, and segmentation by category, brand, SKU, or contact segment.
- Sales panel and insights: volume, conversion rate, open carts, confirmed and abandoned carts, most purchased and viewed products, popular searches, and customer location.
- Storefront customization with your own theme: colors, banners, and images.
Requirements
- Install the extension in your chatbot through Blip.
- For the Smart Sales catalog, register products in the portal or import them via CSV.
- For the custom API, have a product API compatible with the Custom API v1 standard.
Benefits
- Sell on WhatsApp without taking the customer out of the conversation.
- Clear view of the purchase journey for data-driven decisions.
- Recover opportunities by tracking abandoned carts.
- Segmented promotions to increase ticket size and conversion.
Who it's for
E-commerce and retail companies that want to sell and recommend catalog products inside the chatbot, with a focus on WhatsApp.
Learn more
Integrations with VTEX and Shopify are coming soon. In the meantime, use the Smart Sales catalog or the custom API integration to connect your commerce platform.
