What it does
Connects your chatbot to the Feegow clinic management system and automatically sends appointment reminder and confirmation messages on WhatsApp. The extension reads Feegow appointments every hour, filters the ones that match your criteria, and delivers the message to the patient at the right time, with no manual effort.
Key features
- Automatic sending of reminders and appointment confirmations based on the Feegow schedule.
- Filters by procedure, specialty, and appointment status (for example, only for booked appointments that have not yet been confirmed).
- Configurable advance notice: same day, 1 day before, or more, with the option to skip weekends (moving the message to Friday) or set a fixed sending time.
- Message built from a WhatsApp-approved template, with variables filled in using Feegow data: patient name, date, time, price, location and unit address, procedure, and specialty.
- Support for action buttons and media in the template, allowing the patient to confirm or reschedule and continue into a bot flow.
Requirements
- An active Feegow account (the connection steps appear during activation).
- A message template already approved on WhatsApp to use for sending.
Benefits
- Fewer no-shows and unannounced absences, keeping the schedule fuller.
- Confirmation and rescheduling without any intervention from your team.
- Consistent, timely communication with every patient.
Who it's for
Medical and dental clinics and practices that use Feegow and want to optimize their schedule by reducing rescheduling and idle time slots.
