Efficiency

CloneBots

WConsulting

Easily clone your flows, rules, environment variables and much more with just one plugin!

ChatGPT

Wiv / White Wall

Generate conversational, more human responses with ChatGPT's AI inside your chatbot flow

Blip Desk: Agent name in the message

Wiv / White Wall

Automatically add the agent's name to the messages sent to the customer

Error logs and monitoring

Wiv / White Wall

Monitor your chatbot's errors and get email alerts whenever a user hits a failure

Google Sheets

Wiv / White Wall

Read, search and write data in your Google Sheets spreadsheets right from the Builder

RD Station: Marketing and CRM

Wiv / White Wall

Sync contacts and send marketing and CRM notifications between your chatbot and RD Station

FAQ GPT

Wiv / White Wall

Automatically answer customer questions with generative AI, drawing from your company's knowledge base

Blip Desk: Ticket search

Wiv / White Wall

Find open tickets by keyword during the service

Agenda

WConsulting

Active notification scheduling on the Desk! ??

HubSpot: Message sending

Wiv / White Wall

Send active WhatsApp messages from your HubSpot CRM workflows

Audio Download

WConsulting

Download audios from the Desk for analysis and calls. ???

Desk Waiting message and queue position

Wiv / White Wall

Tell customers their position in the queue and the average wait time, in real time

Blip Desk: Bulk ticket transfer

Wiv / White Wall

Transfer multiple tickets at once, without moving them one by one

WhatsApp Flows

Wiv / White Wall

Create native WhatsApp forms and journeys to collect data without the customer leaving the conversation

Ticket transfer

WConsulting

Simplify ticket transfer

HubSpot: Customer service

Wiv / White Wall

Handle Blip Desk tickets inside HubSpot, without switching between the two screens

Connect Team

WConsulting

Centralize communication with your team through real-time chat, without bureaucracy. ??

GPT - Customer Service Analysis

WConsulting

Optimize the quality of your customer service using openAI!

Agent Report

WConsulting

Turn your team's customer service into an incredible experience with the new Desk extension!

Desk Contact

WConsulting

Consult contacts in a much simpler and more intuitive way.

Script AI Copilot

Wiv / White Wall

Comment, refactor and complete your script code with AI, right in the editor

Redirect Link

DigitalBot

Register your URLs and obtain traceable links

Blip Copilot Basic

Blip

The ideal AI helper to help your agents and salespeople directly on Blip Desk

Permanent History

SharkDev

View the entire conversation history with your client