Customer support

ChatGPT

Wiv / White Wall

Generate conversational, more human responses with ChatGPT's AI inside your chatbot flow

Blip Desk: Agent name in the message

Wiv / White Wall

Automatically add the agent's name to the messages sent to the customer

Blip Desk: Ticket tags

Wiv / White Wall

Create and apply reusable tags to tickets to organize your service

Blip Desk: Contact editor

Wiv / White Wall

Edit and fix a contact's data on the spot, during the service

Blip Desk: Ticket search

Wiv / White Wall

Find open tickets by keyword during the service

Zendesk

Wiv / White Wall

Handle your chatbot contacts as tickets inside Zendesk

Desk Waiting message and queue position

Wiv / White Wall

Tell customers their position in the queue and the average wait time, in real time

Blip Desk: Bulk ticket transfer

Wiv / White Wall

Transfer multiple tickets at once, without moving them one by one

HubSpot: Customer service

Wiv / White Wall

Handle Blip Desk tickets inside HubSpot, without switching between the two screens

Permanent History

SharkDev

View the entire conversation history with your client

Google Gemini

Wiv / White Wall

Generate conversational responses with Google Gemini's AI inside your chatbot flow

Desk Agent inactivity

Wiv / White Wall

Automatically close tickets when the agent goes inactive, without leaving the customer waiting

Desk Plugin

WConsulting

Empower your operators with autonomy and visibility of reports

Salesforce: Customer service

Wiv / White Wall

Handle Blip Desk tickets inside Salesforce, without switching between the two screens

ViewDesk

WConsulting

Suporte ao cliente com compartilhamento de tela fácil e eficiente

PipeRun (Notifications)

SharkDev

Enhance and improve your relationship with your customers

VTEX (notifications)

Inmo

Send notifications with every order status change on VTEX.

Close Multiple Tickets

Blip

Efficiently conclude customer service in bulk

Create a ticket

Blip

Initiate direct and proactive contact with your customers

Migrate WhatsApp number

Blip

Migrate your contact number with this extension!

Contact manager

Wiv / White Wall

Manage, block and edit contacts and access the conversation history in Blip Desk

Queue Assistant

Blip

Ensure a balanced ticket distribution among customer service agents

Emergency Messages

Blip

Send emergency messages with ease!

Digital Ombudsman

Ouvidor Digital

Enhance your bot with a complete Ombudsman Platform