Automated Notifications for Customers with the VTEX Extension
Trigger automated notifications to your customers on WhatsApp whenever an order status changes in your VTEX system.
Main Features
- Send active messages (notifications) to customers on WhatsApp through your Blip account.
- Keep your customers informed about important events in VTEX.
- Track each customer's notifications through reports.
- Control the number of daily messages each user will receive.
- Block the sending of repetitive sequential messages.
Benefits
- Remind your customers about important events directly on WhatsApp.
- Track each customer's notifications through reports.
- Control the number of daily messages each user will receive.
- Avoid sending repetitive sequential messages.
- Provide active support at different points in the customer journey.
- Position customers in the desired chatbot flow.
- Save time and effort with simple configurations, no need to develop APIs/Middlewares.
- No need to hire additional infrastructure or servers.
Recommended for
Recommended for businesses that want to offer an advanced user experience with notifications about customer orders and purchases in VTEX.
Enhance your use of the Blip platform
With the VTEX (notifications) extension from Inmo for Blip, it is possible to automatically trigger notifications to customers on WhatsApp with the status of their orders.
Without the extension, you would need to develop and host an intermediate API that links VTEX to Blip. Another important factor is that, by default, VTEX sends repetitive notifications to customers, which can cause discomfort for some users. The Inmo extension already includes a built-in barrier against repetitive notifications.
