What it does
Brings Blip Desk inside Salesforce: your agents handle conversations, respond to tickets, and monitor Desk queues right where they view accounts, cases, and opportunities, without switching screens.
Key features
- Blip Desk embedded in Salesforce, available on any page or app
- Use Desk across as many apps and pages as you need, within the same organization
- Roll out customer service to the entire team when Desk is set as the default
Requirements
- A Salesforce account with permission to install the extension
- The customer service extension enabled on the Salesforce account
Benefits
- Less screen switching: customer service and client data in the same place
- Faster support, with Salesforce history right beside the conversation
- More organized workflow, with no information scattered across platforms
- Flexible deployment, activating Desk only where your team needs it
Who it's for
Customer service and support teams that use Salesforce as their CRM and want to handle Blip Desk tickets without leaving it.
