What it does
During chatbot service, the extension saves the data captured in the conversation directly to your Bitrix24. Based on the information collected, the flow creates leads, contacts, and companies in the CRM and links those records together whenever the data is available.
Key features
- Lead creation in Bitrix24 with title, name, company, address, and city from the conversation
- Contact creation with name, phone, email, and website
- Company creation with name, phone, email, and website
- Automatic linking: when creating a lead, it generates and associates the company (when a company name is available) and the contact (when a phone number or email is available)
- Sending of source parameters (UTM) with each record, to track where the lead came from
- Activity event logged in the Bitrix24 activity feed on each creation
Requirements
- Active Bitrix24 account
- Bitrix24 connection configured in the extension
- Installation of the Blip Builder browser extension after activation
Benefits
- Keeps the CRM database up to date without manual data entry on every service interaction
- Centralizes leads, contacts, and companies captured on WhatsApp and other Blip channels directly in Bitrix24
- Tracks the source of each lead through UTM parameters
- Quick setup, no programming knowledge required
Who it's for
Companies and teams that use Blip and Bitrix24 and want to feed the CRM and lead management automatically from chatbot conversations.
