EXTENSION SUMMARY:
Now, Blip Copilot is available in the Basic version: the essential features of Intelligent Summary and Audio Transcription, with simple subscription and no setup required. With Blip Copilot Basic, your team will unlock repetitive and operational tasks, allowing them to work with much more efficiency and speed. No more stopping to listen to audios or search for context in conversations. Discover the intelligent assistant that empowers your sales and customer support teams, maximizing your business efficiency.
🦾 MAIN FEATURES:
- 📑 Intelligent Summary: context of customer interactions over the last 30 days with the brand when opening the ticket
- 🎙 Audio Transcription: transcription of audios within the conversation, scaling the interaction capacity of human agents.
- 💬 Suggested Responses*: suggested complete, correct, and quick responses, generating less friction in complex scenarios and a greater knowledge scale.
*Available only in the premium version, with direct subscription through the AM or KAM of the account.
✅ WHAT'S INCLUDED:
🌟 BENEFITS:
- Accuracy and Quality in Service: Deliver personalized and assertive experiences to customers, enhancing human capabilities through AI, ensuring standardized and specialized service.
- Operational Efficiency: Perform operational and repetitive tasks effortlessly through Artificial Intelligence, ensuring speed in services.
🤗 RECOMMENDED FOR:
Companies that deal with a large volume of direct interactions between agents and customers, especially in cases of recontact, with high volumes of received audios and complex sales/service journeys, such as those in Banking, Insurance, and Financial Services; Healthcare, and Telecom.
🤩 To make your contact in Blip even more complete!:
With the Blip Copilot extension, your brand boosts the service capacity of your agents and salespeople with a full-time helper.
