Your leads database always updated and customers with the best service experience.
This extension allows you to automatically synchronize your Blip contact information with your HubSpot account.
Main features
- Create contacts in HubSpot CRM whenever a new customer chats with your intelligent contact;
- Locate and update lead fields in HubSpot CRM with data obtained through a conversation with your intelligent contact;
- Create opportunities in HubSpot CRM whenever a new customer chats with your intelligent contact;
- Send active notifications to monitor the enrollment process;
- Save your chatbot conversation history in HubSpot CRM.
Benefits
- Increased productivity with CRM filling automation;
- Increased visibility of the enrollment process;
- Works with simple bots and routers;
- Easy and simple integration. No programming knowledge required.
Recommended for
Sending active notifications to monitor the enrollment process;
Increased visibility of the entire enrollment process;
For companies with a high rate of ticket opening for operational task requests that could be automated, thus generating more agility for the institution's routines.
Testimonials
Alessandro Ventorin, CIO of Multivix group:
"We found in Lanum a partner committed to our goal, up to the challenges that the project brought us. They have a qualified team that knows the Blip tool, bringing the necessary expertise to build a successful project."
Elevate the use of the Blip platform
The institution already used Blip for student service, but with limited integrations, which generated overflow to human service almost instantaneously. In addition, they noticed a high rate of ticket opening for operational task requests that could be automated, thus generating more agility for the institution's routines. Another challenge was the lack of traceability regarding the reasons why people contacted the brand, due to the accumulation of unstructured data.
Results:
- More than 1.6 million messages were sent without the need for human service;
- 90% improvement in the enrollment process conversion rate;
- Automation of CRM filling;
- Sending active notifications to monitor the enrollment process;
- Increased visibility of the entire enrollment process.
